Our systemceram FAQs

You have questions, we have answers

Got questions regarding our products? You are not alone. That is why we have compiled a list of top frequently asked questions in connection with our ceramic products in our FAQs. You will find the most important questions-and answers- regarding systemceram here. If you unexpectedly cannot find your answers here please feel free to write to us using our contact form.

Ceramic surfaces are very easy to look after and look great for many years. Simply use a dishcloth or sponge for easy cleaning. We sell a skin-friendly organic multi-purpose cleaner for thorough cleaning. Effective against limescale, mildew and mould.
Our special CleanPlus seal, which we can apply to all of our sinks, prevents the build-up of dirt and limescale. All you need is a soft cloth to wipe away almost any residues from the surface.

Limescale and dirt cannot adhere to surfaces sealed with CleanPlus. If you follow the care instructions, this special surface protection will last for many years. Washing-up liquid or mild vinegar and all-purpose cleaners are all that is required for cleaning. Aggressive, abrasive detergents can destroy the CleanPlus properties and can scratch the glaze.

The floor unit dimensions are key, along with the decision as to whether you want a top-mounted, undermount or flush sink. systemceram offers functional solutions with a single and/or double basin, half basins and drains. We currently offer sinks in 15 on-trend colours and an impressive range of designs. Functional and practical accessories plus high-quality fittings are also available.

The special durability of the KeraDomo kitchen ceramics – a sister product of the laboratory ceramics – makes it the ideal material for all areas that need to be able to withstand extreme demands: it is impact-resistant, shockproof, heat-resistant, acid-resistant and hygienic. The high material density and resilience offered by the fine stoneware, which is fired at over 1,200°C, is owed to the experience of the company as a provider of superior laboratory equipment. That is why we provide a five-year guarantee for our KeraDomo kitchen ceramics products!

Nothing. The kitchen ceramics are a sister product of our laboratory ceramics. As the name suggests, these ceramics are also used in laboratories as laboratory work surfaces and basins where they easily withstand all of the acids and alkalis that the lab technicians can throw at them. The same applies in the home: common household chemicals, like acetic cleaners etc., can be used on the sinks or worktops without issue. Not even brightly coloured juices like beetroot juice can leave their mark.

Sometimes you need somewhere to put a hot pot or pan. The sink’s draining board is ideally suited for this purpose. Our sinks are fired at 1,240°C – as such, a hot pan poses no problem at all and can be placed on the sink without issue.

Sinks are often used as “food preparation areas” as well as for washing up: tomatoes are sliced, salad is rinsed, meat is seasoned, garlic is chopped... None of this is at all problematic, as our ceramic sinks are not just cut-resistant, they are also completely neutral in odour and taste for handling foods thanks to the smooth surface of the ceramics. All you need is a soft sponge, washing-up liquid and warm water to quickly clean up any residue. Think of your ceramic cups and plates, from which you eat and drink on a daily basis – they are easy to clean hygienically and have a completely neutral taste.

Thanks to the high abrasion resistance, the sink will stay looking as good as new for many years to come. As part of the production process, the sink is fired after the glaze has been applied. This prevents the colours from fading and means that the ceramic sink is resistant to both UV and light. As a result, it can be installed by a window without any issue.

The “Accessories” section contains lots of useful additions to make your work easier at the sink: from a strainer bowl, which can be extremely useful when preparing foods such as vegetables or salads, to a folding mat, which can further increase the functionality of the sink. In addition to these functional extras, we also offer accessories that enhance the look and practicality of the sink, for example the sink cover or the washing-up liquid dispenser.

Fine stoneware refers to the special selection of high-quality raw materials. It is fired at high temperatures to create a very dense and durable material. Its exceptional product characteristics distinguish the material from normal ceramic products. It has been exposed to the toughest conditions in laboratories for decades and, in some cases, is even mandatory.

Metal abrasion often occurs in the sink, when pans, cutlery or stainless steel containers are scraped against the sink’s ceramic surface. This is because the glaze on the ceramic sink is harder than metal and the softer material naturally rubs off on the harder material. This metal abrasion can be easily removed without residue using the correct cleaner and a little scrubbing.  Suitable cleaners include BioTopp or ceramic hob cleaners, such as Stahlfix Classic.

Scratches, on the other hand, are very rare due to the high degree of hardness of the glaze. They can be caused by quartz, silicon, topaz, corundum and diamond. These materials don’t tend to be found in kitchens very often. Pots and pans or roasting tins with an abrasive surface, ceramic knives, other unglazed ceramics or diamond rings may, however, scratch the ceramic surface. Avoid dragging these objects along the ceramic surface.

Now, back to the original question! The subtle difference lies in the feel: run your fingernail across the area in question. If there is no indent, it is just metal abrasion, which you can easily remove with simple cleaning. If you do feel an indent, then it is a scratch. This means that the glaze has been damaged by a harder material. In this case, please contact your kitchen retailer. They will be able to provide a solution for you.